Our Approach

In the pursuit of operational excellence, mitigating climate change and improving internal systems, Burjeel Holdings has made a strategic commitment to integrating sustainability principles across all its operations. The Group is keenly aware of the importance of sustainable growth as a crucial enabler of excellent patient outcomes, partnerships, and improved shareholder value.

Sustainability
Management System

Implementing a comprehensive sustainability management system ensures efficient resource utilization, reduces environmental impact, and enhances public health outcomes.

In order to promote positive sustainable practices, the Board of Directors and Executive Management play a key role in determining the strategic areas of the Group’s sustainability activities and overseeing their results.

Business Development
and Sustainability Committee

In response to the growing importance of sustainability to Burjeel Holding’s operations, the Group has elected to establish the Business Development and Sustainability Committee which serves as a strategic hub, providing oversight to the integration of various sustainability initiatives into the Company’s broader sustainability framework.

Business Development & Sustainability Committee

Sustainability remains an important objective for the Group, and we are beginning our important mission to integrate ESG principles formally into our business model and strategy. The nature of our business is clearly about well-being and sustaining our society by providing healthcare across the community and we are seeking to align fully with the best international standards on environmental stewardship and governance.

Executive ESG Committee

Burjeel’s Executive ESG Committee serves as a crucial driver for overseeing the successful implementation of the Group’s ambitious sustainability goals. Through the inclusion of various executive level members in dedicated discussion about sustainability issues, Burjeel Holdings demonstrates its commitment to long-term resilience, responsible leadership, and the overall well-being of its stakeholders.

Chief Executive OfficerExecutive ESG CommitteeChief Finance OfficerChief Operating OfficerChief Medical OfficerHead of Internal Audit and Risk

Stakeholder Engagement

Building Trust

At Burjeel Holdings, stakeholder engagement is a critical component of our sustainability approach. In a dynamic and highly regulated environment, effective communication and collaboration with diverse stakeholders play a pivotal role in building trust, ensuring compliance, and contributing to the overall success of our business operations.

Feedback

The Group has established mechanisms for receiving feedback from stakeholders by actively requesting their input, opinions, and concerns. These mechanisms include surveys, focus groups, suggestion boxes, and our online platform.

Key Stakeholders

We have identified the following as the key stakeholders for Burjeel Holdings: Patients, Doctors, Nurses, Universities, Interns and Students, Investors and Shareholders, Vendors, and Suppliers.

Material Topics

Understanding materiality is a key aspect of the Groups approach to handling sustainability issues, as it enables the Group to prioritize the most significant environmental, social, and governance (ESG) issues pertinent to its operations and stakeholders. Through a comprehensive internal and external assessment, Burjeel Holdings has determined the topics which are of the highest priority across all stakeholder groups.

Material Topics Mapped Across Burjeel’s ESG Pillars

Healthy Environment
  • GHG Emissions &
    Climate Change
  • Waste Management
  • Water Management
Healthy Community
  • Patient Care & Safety 1
  • Access & Affordability
  • Community Engagement
Healthy Governance
  • Corporate Governance
  • Business Ethics & Compliance
  • Data Privacy & Security
Healthy System
  • Employee Well-being,
    Health & Safety
  • Employee Engagement2
  • Human Capital Development
  • Responsible Supply Chain
  • Product Safety and Quality

1 Patient Care and Safety also encompasses Service & Operational Excellence.

2 Employee Engagement covers people management & management

For a full review of Burjeel’s ESG performance, please refer to ESG Data Book.